Profile: Mutual of Omaha is a financial services company that provides a diverse range of insurance products and services. Founded in 1909, they employ over 6,600 people today. Mutual of Omaha provides financial security to its customers so that they may care for themselves and/or their families in difficult times. Organizational objectives look toward profitable growth, financial discipline, high market share and customer loyalty. There is a desire within the company to cater to customer needs, so as to make transactions as convenient as possible. Meeting customer needs enhances customer loyalty, which, in turn, keeps the company profitable.

Problem: Mutual of Omaha currently uses an inefficient paper billing system and has no method for customers to make an online credit card or e-check payment.

Solution: The Design Studio team is creating an online bill payment system for Mutual's insurance customers. By advancing from their current paper billing system, Mutual will move into the forefront of the insurance industry. This system will create a business opportunity for Mutual to attract new customers as well as retain current ones. Additionally, Mutual will be able to better track payments and keep more efficient accounting records, saving both time and money for the company. Such a project is ideal for combining business and computer science principles. Team members continue to be engaged and learn, all while creating a system that will be used by thousands of people nationwide. Such learning objectives are in the areas of new programming applications, web security, project management, and many more.

Technologies:

XML
DB2
IBM Websphere